Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.


Heads 2 Tails Pet Supply is strongly committed to protecting the privacy of its members and visitors. This privacy policy describes what information Heads 2 Tails Pet Supply may collect from its members and visitors and how we may use that information once it is collected.

What websites Does This Policy Apply To?

This privacy policy applies to the websites located at  (the “websites”). It does not apply to any other websites, including those that link to the websites or third-party websites that Heads 2 Tails Pet Supply links to. This policy does not apply to the practices of any third party, affiliate, or business partner that Heads 2 Tails Pet Supply does not own or control.

Privacy Policy Changes

Heads 2 Tails Pet Supply reserves the right to change its privacy policy at any time without prior notice. Any changes to the privacy policy will be posted on this page and will be effective immediately upon posting.

Collection of Non-Personal Data

If you browse the websites, you do so anonymously. We do not collect your e-mail address or other personal information. We do log your IP address (the internet address of your computer) to tell us which parts of our websites you visit and how long you spend there. We do not link your IP address to anything personally identifiable; however, we do track the state and/or country you are accessing the internet from, the date and time you visited and the type of computer, operating system and Web browser you are using. Your browser supplies us with this information. We use this information from our server logs to learn more about our visitors as a group, not about you as an individual. The information helps us identify overall usage patterns and trends on the site.

Collection and Use of Your Personal Information

Except as specified in this policy, Heads 2 Tails Pet Supply will not sell or disclose your name, email address or other personal information to third parties without your explicit consent.

Heads 2 Tails Pet Supply collects certain information about you in order to allow your account to function properly, to enable you to make purchases, complete transactions and contact third parties on the websites. At any time, you may log-in and change this information, or remove it.

Although we reserve the right to monitor the type of products you offer for sale on the websites, sales volumes, product description and sales content information and response data from time to time to make sure they comply with our Terms & Conditions, we will never share, sell or rent your membership information or email address to anyone for any reason.

As part of the buying and selling process, Heads 2 Tails Pet Supply will share information between the two members involved in the transaction. You may obtain another Heads 2 Tails Pet Supply member’s email address, shipping address, payment information, and/or other information. As described in Heads 2 Tails Pet Supply’s Terms of Use, you have a limited license to use this information only for Heads 2 Tails Pet Supply-related communications or for Heads 2 Tails Pet Supply-facilitated transactions. Heads 2 Tails Pet Supply has not granted you a license to use the information for unsolicited commercial messages. Without express consent from that person, you must not add any Heads 2 Tails Pet Supply member to your email or physical mailing list.

Your username, Heads 2 Tails Pet Supply ID or alias is publicly displayed and connected to your Heads 2 Tails Pet Supply activity. Other people may see your date joined, feedback, ratings, profile information, items listed for sale, shop pages, sold item listings, and comments in community spaces.

Some members or visitors may connect to or register an Heads 2 Tails Pet Supply account using an external third- party application, such as Facebook, or an app developed using the Heads 2 Tails Pet Supply API. Heads 2 Tails Pet Supply may receive some data from those connected third-party applications. Connecting your Heads 2 Tails Pet Supply account to third-party applications or services is optional. You may optionally choose to provide your full name and other personal information to be publicly displayed in connection to your account and activity.

If you have optionally connected your account to an external, third-party application, such as Facebook, or an app developed using the Heads 2 Tails Pet Supply API, you can remove permission for the app by changing your account settings.

Disclosure of Your Personal Information

Heads 2 Tails Pet Supply may release your personal information to a third-party to (a) comply with a subpoena or other similar legal procedure; (b) defend the rights of Heads 2 Tails Pet Supply or its affiliates or business partners; (c) protect the personal or financial safety of Heads 2 Tails Pet Supply employees, agents, affiliates, business partners, customers or websites users; (d) when we believe in good faith that such disclosure is necessary to comply with the law; or (e) investigate or take action regarding illegal activities, suspected fraud, or violations of Heads 2 Tails Pet Supply’s Terms of Use. We may disclose personally identifiable information to parties in compliance with our Copyright and Intellectual Property Policy, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, Heads 2 Tails Pet Supply may disclose name, address, country, phone number, email address and company name.

Third-Party Services

Heads 2 Tails Pet Supply employs other companies and people to perform tasks on our behalf, and we need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service. Heads 2 Tails Pet Supply may partner with third-party services for fraud prevention and/or identity verification.

Heads 2 Tails Pet Supply is affiliated with a variety of businesses, some of which may offer promotions or sell items or services to you independently or jointly with Heads 2 Tails Pet Supply through the websites. We may share information (including aggregated demographic information) that is related to such transaction with that affiliated business.

The websites may offer features and services administered or provided by third parties hired by Heads 2 Tails Pet Supply. To receive these services, you may be required to provide these third parties with personal information. All such services are subject to separate terms and conditions established by our third-party providers, including separate privacy policies, which may be different than this privacy policy.

When you a load a page on Heads 2 Tails Pet Supply that has a social plug-in from a third-party site or service, such as a Like or Send button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site.


You are asked to supply certain credit card and billing information in order to pay your Heads 2 Tails Pet Supply service charges. That information is transferred, using secure transmission technology to a trusted third party for processing. The information is then encrypted and securely stored to handle your transactions.

Except for payment transactions, the websites does not use a secure server to transmit data to and from our site. Be sure not to transmit any credit card or other financial or sensitive data through this websites unless you have first verified that the data is being submitted to our third-party service provider’s secure server.

Messages From Heads 2 Tails Pet Supply

As a member, Heads 2 Tails Pet Supply may also send you messages related to certain features on the site or your activity. Heads 2 Tails Pet Supply may also send you news or updates about changes to our site or services. By default, members will receive these messages via email, but you may choose to opt-out of getting certain emails under your account settings.

Heads 2 Tails Pet Supply may offer email newsletters. You must opt-in or subscribe to begin receiving newsletters. Members may subscribe or unsubscribe from optional newsletters under your account settings or by following the instructions contained in the newsletter emails. Non-members may subscribe by providing an email address, which will only be used by Heads 2 Tails Pet Supply for these newsletters. Non- members may unsubscribe from newsletters by following the instructions contained in the newsletter emails.


Heads 2 Tails Pet Supply is both a marketplace and an online community, such as public or semi-public forums, groups, live chat events and features that allow members to connect and communicate on the websites. Your participation in such features is subject to the Terms of Use and this Privacy Policy.

Please use common sense and good judgment when posting in these community spaces or sharing your personal information with others on the websites. Be aware that any personal information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages. Heads 2 Tails Pet Supply generally does not remove content from community spaces, and your posts may remain public after your account is closed. You are responsible for the personal information you choose to post in community spaces on Heads 2 Tails Pet Supply.

Data Retention

Heads 2 Tails Pet Supply will retain your information for as long as your account is active or as needed to provide you services. If you no longer want Heads 2 Tails Pet Supply to use your information to provide you services, you may close your account. Heads 2 Tails Pet Supply will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Removing or Updating Personal Information

You may change or correct your Heads 2 Tails Pet Supply account information (except your username) at any time. You may remove certain optional information you no longer wish to be publicly visible, such as your full name.

If you believe your personal information is not accurate, or if you would like us to delete personal information collected by Heads 2 Tails Pet Supply through the websites, please contact us at  admin@Heads 2 Tails Pet

Governing Law and Jurisdiction

This Policy, and Heads 2 Tails Pet Supply’s collection and use of customer information, shall be governed and interpreted in accordance with the laws of the Canada and the Province of Alberta. Any disputes arising out of this Policy shall be adjudicated in a court of competent jurisdiction in Alberta.

Your consent.

By visiting Heads 2 Tails Pet, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

Historical Modifications.

06/1/2019 Initial Version Posted.

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